Contact Us

If you live in or own a business in one of the pilot areas covered by the Broadband Upgrade Fund and have a question, please contact your local authority using the email addresses listed below.


Cornwall Council:

Cumbria and Northumberland

Cumbria County Council:

Northumberland County Council:

West Wales

Carmarthenshire County Council (Ceri Jenkins):

Ceredigion County Council:

Pembrokeshire County Council:

If you do not live in or own a business in one of these areas, it means you are not eligible for the Broadband Upgrade Fund. However, just because you are ineligible for this particular fund, does not necessarily mean that you cannot upgrade your broadband with the help of the government. Visit to find out what support is available and if you are eligible.